LAWFULNESS, FAIRNESS & TRANSPARENCY
We process personal data in accordance with law and with transparency and fairness to you.
Our data processing activities are conducted: 1) with your consent; 2) in order to fulfill our
obligations to you; 3) for the legitimate purposes of operating our business, advancing
innovation and providing a good customer experience; or 4) otherwise in accordance
NOTICE & CHOICE OF DATA USE
We are transparent and provide clear notice and choice to you about the types of personal
data collected and the purposes for which it is collected and processed. We will not use
personal data for purposes that are incompatible with these Principles, our Privacy
Statement or specific notices associated with LHT services.
We provide you with reasonable access along with the ability to review, correct, amend or
delete the personal data you have shared with us.
DATA INTEGRITY & PURPOSE LIMITATION
We only use personal data for the purposes described at the time of collection or for
additional compatible purposes in accordance with law. We take reasonable steps to ensure
that personal data is accurate, complete and current and we only collect personal data which
applies to and is limited to what is necessary for the purposes for which it is collected. We will
keep personal data for no longer than is necessary for the purposes for which it was collected
and then we will securely delete or destroy it.
To protect personal data against unauthorized use or disclosure we implement strong
information security controls in our own operations and products, and
solutions with high levels of data security protection.
ACCOUNTABILITY FOR ONWARD TRANSFER
We acknowledge our potential liability for transfers of personal data among our business entities or
to third parties. Personal data will only be shared when third parties are obligated by
contract to provide equivalent levels of protection.
RECOURSE, OVERSIGHT & ENFORCEMENT
We are committed to resolving any concerns regarding your personal data. We voluntarily
participate in several international privacy programs that provide recourse to individuals if
they feel LHT has not adequately respected their rights.
How We Use Data
We collect and use personal data to manage your relationship with LHT and better serve you when
you are using LHT’s services by personalizing and improving your experience. Examples of how we use
Providing you with a seamless customer experience by maintaining accurate contact
and registration data, delivering comprehensive customer support, offering
products, services, subscriptions and features that may interest you and enabling
you to participate in contests and surveys. We also use your data to deliver a tailored
experience, personalize the LHT’s services and communications you receive and create
recommendations based your use of LHT’s services.
Assisting you in completing transactions and orders of our products or services,
administering your account, processing payments, arranging shipments and
deliveries and facilitating returns.
Maintaining the integrity and security of our websites, products, features and
services and preventing and detecting security threats, fraud or other criminal or
malicious activity that might compromise your information. When you interact with
us, we will also take reasonable steps to verify your identity, such as requiring a
password and user ID, before granting access to your personal data. We may also
maintain additional security measures, such as CCTV, to safeguard our physical
Conducting ordinary business operations, verifying your identity, making credit
decisions if you apply for credit, conducting business research and analytics,
corporate reporting and management, staff training and quality assurance purposes
(which may include monitoring or recording calls to our customer support) and
COMPLIANCE WITH LAW
Compliance with applicable laws, regulations, court orders, government and law
enforcement requests, to operate our services and products properly and to protect
ourselves, our users and our customers and to solve any customer disputes.
What Data We Collect
Personal data is any information that personally identifies you or from which you could be
identified either directly or indirectly. We may collect your personal data through your use of HP
Services or during interactions with LHT representatives.
The personal data we collect from you depends on the nature of your interaction with us or on the
LHT services you use, but may include the following:
INFORMATION YOU PROVIDE DIRECTLY
• Contact Data – We may collect personal and/or business contact information including your
first name, last name, mailing address, telephone number, fax number, email address and
other similar data.
• Payment Data – We collect information necessary for processing payments and preventing
fraud, including credit/debit card numbers, security code numbers and other related billing
• Account Data – We collect information such as how you purchased or signed up for LHT
Services, your transaction, billing and support history, the LHT’s services you use and
anything else relating to the account you create.
• Location Data – We collect geolocation data when you enable location-based services or
when you choose to provide location-related information during product registration or
when interacting with our website.
• Security Credentials Data – We collect user IDs, passwords, password hints, and similar
security information required for authentication and access to LHT accounts.
• Demographic Data – We collect, or obtain from third parties, certain demographic data
including, for example, country, gender, age, preferred language, and general interest
• Preferences – We collect information about your preferences and interests as they relate to
LHT’s services (both when you tell us what they are or when we deduce them from what we
know about you) and how you prefer to receive communications from us.
• Social Media Data – We may provide social media features that enable you to share
information with your social networks and to interact with us on various social media sites.
Your use of these features may result in the collection or sharing of information about you,
depending on the feature. We encourage you to review the privacy policies and settings on
the social media sites you use to make sure you understand the information that is
collected, used, and shared by those sites.
• Other Unique Identifying Information – Examples of other unique information that we
collect from you include product serial numbers, information you provide when you interact
in-person, online or by phone or mail with our services centers, help desks or other
customer support channels, your responses to customer surveys or contests or additional
information you have provided to us to facilitate delivery of LHT’s services and to respond to
your inquiries. If you apply for instant credit, we may ask you to provide additional
personal data such as salary, government-issued identification number, banking/financial
account information, and other information (for example from credit reporting agencies)
for authentication purposes and to verify credit worthiness.
IF YOU CHOOSE NOT TO PROVIDE DATA
You are not required to share the personal data that we request, however, if you choose not to
share the information, in some cases we will not be able to provide you with LHT’s services, certain
specialized features or be able to effectively respond to any queries you may have.
LHT does not knowingly collect information from children as defined by local law, and does not
target its websites or mobile applications to children.
How We Keep Your Data Secure
To prevent loss, unauthorized access, use or disclosure and to ensure the appropriate use of your
information, we utilize reasonable and appropriate physical, technical, and administrative
procedures to safeguard the information we collect and process. LHT retains data as required or
permitted by law and while the data continues to have a legitimate business purpose.
When collecting, transferring or storing sensitive information such as financial information we use
a variety of additional security technologies and procedures to help protect your personal data
from unauthorized access, use, or disclosure. When we transmit highly-confidential information
(such as credit card number or password) over the internet, we protect it through the use of
encryption, such as later versions of the Transport Layer Security (“TLS”) protocol.
As part of real-time payment processing, we also subscribe to fraud management services. This
service provides us with an extra level of security to guard against credit card fraud and to protect
your financial data in accordance with industry standards.
How We Share Data
We don’t share your data with third parties, except to process the transactions that you request.
COMPLIANCE WITH LAW
We may also share your personal data when we believe, in good faith, that we have an obligation
to: (i) respond to duly authorized information requests of law enforcement agencies, regulators,
courts and other public authorities, including to meet national security or other law enforcement
requirements; (ii) comply with any law, regulation, subpoena, or court order; (iii) investigate and
help prevent security threats, fraud or other criminal or malicious activity; (iv) enforce/protect the
rights and properties of LHT or its subsidiaries; or (v) protect the rights or personal safety of LHT, our
employees, and third parties on or using LHT property when allowed and in line with the
requirements of applicable law.
User Tracking and Customization of Pages
To better serve our customers, we use methods to customize your browsing experience. This includes cookies. If your browser is set to block all cookies, it could affect the availability and functionality of this website. We only control the methods we provide. We don’t have control over third-party applications embedded in the website.
Many of our online transactions require cookies. If you delete or reject them you might not be able to use our online services to complete a transaction. There are 2 kinds of cookies we use:
- Session expiring
- These track sessions specific options and are only valid while the session is active.
- Non-session expiring
- When in-use, these cookies enable us to establish a trusted relationship with the computer you use regularly. Many banks and other businesses use this to simplify the login process.
To find out more about cookies, visit:
- The Federal Trade Commission’s explanation on Internet Cookies
Content on the site is public information, except for secure services, and may be copied, downloaded, or distributed.
Images are protected by copyright and licensing with the creators and can’t be redistributed in any form.
We don’t warrant the accuracy, reliability, or timeliness of any information, or endorse any content, viewpoints, products, or services linked from this system. Portions of such information may be incorrect or not current. Any person or entity who relies on any information obtained from links from this system does so at their own risk.
Our web site contains links to other web sites such as:
- Private businesses